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Replace the include that has several SPF records

email.spf.multiple_in_include · effort: about an hour

Why it matters

An included domain publishes more than one SPF record, which is a permanent error that breaks SPF for your domain as well. You cannot fix their record yourself.

Staged change. Do this in stages and check each one before the next, so a mistake does not break your site or your mail.

The fix

  1. Tell the owner of the included domain (usually your mail or marketing provider) that they publish several v=spf1 records and must merge them into one.
  2. While waiting, remove the include if you no longer use that service, or temporarily replace it with the provider's IP ranges only if the provider documents a stable list; hand-copied ranges go stale, so remove them again once the provider has fixed its record.
  3. If the include is your own other domain, merge that domain's records into one (see the multiple-records fix).

Read the documentation (opens in a new tab)

Scan your domain to see whether this applies to you.